Given the nature of our work we don’t accept returns on any photography services or products that have been ordered and delivered in new condition. If a product hasn’t begun production in both workmanship and gathering of materials then a return will be granted 100%.
Wedding cancellation policy: Your deposit will be refunded only if we are able to re-book the date previously reserved for you.
We gladly accept any returns that follow the above return guidelines. However, art prints are very delicate, therefore you need to take extreme measures to ensure the items are returned undamaged. If we receive a damaged item as a return and we are unable to re-enter it into our inventory, we offer you the following options:
1) We can return the item(s) to you at no additional charge
2) We can refund 50% of the purchase price of the item(s)
3) We can offer you store credit for 50% of the purchase price of the item(s)
We suggest insuring all return shipments to avoid any possible damaged-in-transit losses. Please re-use original packing materials if possible.